Frequently asked questions

Every quote is built from your actual home — the roofline, plus any trees, wreaths, garland, or ground lighting you want — and itemized line by line. Every job has a $750 minimum. You'll see a clear, itemized price before we ever come out.

Yes — that's the whole point of owning. Year one includes the custom-cut hardware; after that you're paying for service only (install, all-season care, takedown, storage), which is meaningfully less. Leasing stays flat instead, with replacement of worn hardware handled by us. Ask for both numbers side by side.

Whenever you're ready. Returning customers often re-book in late summer, and new customers book all through the fall. The sooner you ask, the more install weeks there are to choose from.

Your install week is held for you, and we confirm with every returning customer in late summer or early fall. If October arrives and you haven't heard from us, don't assume anything — call or email and we'll confirm your week on the spot. We've been lighting DFW every season since 2013.

Your itemized quote and invoice spell out the payment options — tell us your preference (including card) when you book and we'll set it up that way. No surprise fees, no fuel surcharges, no takedown charges later.

Commercial-grade C9 LED line, custom-cut to your roofline on site — plus warm mini lights for tree wraps and canopies, and commercial pre-lit greenery. It's a different product class from retail strings: consistent spacing, weather-sealed connections, and built for many seasons.

Any of the three. Warm white is the classic architectural look, multicolor is unapologetic Christmas, and mixing works beautifully — a multicolor tree against a warm white roofline is one of our most-requested combinations.

Higher than most people expect — trunk plus the main scaffold branches, so the tree reads as a glowing shape, not a lit stump. Exact height is designed per tree and itemized in your quote. And no, we don't have to wait for the leaves to drop.

Tell us what you have in the quote form and we'll advise honestly. Often retail strings aren't worth professional install labor — but if your set is quality, we'll say so.

Clips fitted to your construction: shingle and gutter clips on rooflines, removable adhesive clips on brick and stone. Never staples, nails, or screws into your home.

One message — email, call, or text — and a crew comes out at no charge, all season long. Usual culprits are a storm-shifted strand, a tripped outdoor outlet, or a timer: all quick fixes, and exactly what all-season service is for.

It happens most after rain — outdoor GFCI outlets are doing their job when moisture gets into a connection. Don't live with flipping it back on every night: tell us, and we'll come reseal connections and rebalance the circuits so it stops. Included, no charge.

Yes — automatic timers from install day: on at dusk, off when you choose. If a timer ever misbehaves, we replace it — that counts as all-season service too.

Yes — clips, tape, brackets, and materials leave when we do. If you ever spot something we missed in a flowerbed or on a ledge, tell us and we'll come back for it.

Tell us right away — we're fully insured and we make it right, whether that's a gutter grate, a shingle clip, or anything else. The crew lead also does a walkaround before leaving, but your eyes on it are always welcome.

Absolutely — you pick your takedown timing, and plenty of customers ask to be later on the January schedule on purpose. Tell us your preference when you book and we'll plan around it.

January, around your preference. We take everything down, label it, and store it — whether you own or lease your lights.

Everything we install is stored as part of the service. If you'd like us to store additional decorations of your own, ask — capacity is limited but it's a service we offer when we can, and it beats giving up attic space.

Fully. Liability coverage on every job, every season, since 2013.

Christmas Light Pros crews — we're a family-owned DFW company, and the people on your roof work for us, not a broker or a marketplace app.

We serve Northeast Tarrant (Colleyville, Southlake, Grapevine, Bedford, NRH, Roanoke, Flower Mound), North Dallas (Preston Hollow, Lake Highlands, University Park, Farmers Branch, Carrollton, Coppell, Las Colinas), and Collin & Denton (Frisco, Prosper, Allen, Plano).

Yes — storefronts, restaurants, offices, and HOA communities, with after-hours installs and priority commercial service. See the commercial page for details.